When Should I submit my order by?

Where/When will pick-up be held?

HOW LONG DO I HAVE TO SUBMIT PAUSES OR REQUEST ANY CHANGES TO MY PLAN?

• Orders must be submitted by Saturday @ 12PM for orders to be available for pickup/delivery the following Monday or Tuesday

• Curbside Pickup:

  • Mondays: 5PM-8PM

  • Tuesday: 11AM -3PM

  • Address:

    1969 O’Toole Way

    San Jose, CA 95131

• Changes and/or pauses must be sent by Friday @ 11:59PM or they will not be accepted

  • Pauses sent after Friday @ 11:59PM will be subject to a 1 week forfeiture

  • To ensure we reduce waste, we cannot accept any change requests after the above cutoff

How much is delivery?

Will tracking be included with delivery?

WHAT HAPPENS TO MY PLAN DURING HOLIDAY CLOSURES?

• One-time delivery is a flat rate of $24.99

• Subscription delivery ranges from $74.99, $249, or $949

• We only serve cities in the Bay Area

  • Delivery Details:

    • Delivery is between 5PM-10PM

    • Meals are delivered in insulated bags with ice packs

• Unfortunately, we do not deliver with shipment carriers, so tracking will be unavailable

• Our drivers will send a text message upo arrival to the number provided on your order

• If you would like to have an ETA for your delivery, please contact our support team and we will try our best to give you an accurate ETA

• All plans are paused and no weeks are forfeited. Plans move foward once we resume operations unless you request a pause/hold